Friday, January 13, 2006

The judiciary digitized

Step1: All case information should be digitized and available via the web.
Step2: Attendance for judges should be automatically logged when they get into the chair. This would allow the system to monitor working hours for the judges. Needless to say, this would require a database record for each judge.
It starts to get interesting, because you would need a record for each case and you could link the judge to the case using techniques most DBAs perform in alcohol induced sleep

Step3: The judge walks into the room, keys in his id, pulls up the cases for the day, and starts with the first one. The "clerk" accurately records the elapsed time for the case. When the case terminates, the judge pronounces his decision which is recorded under the case. Search techniques will allow precedents to be pulled up later. Time for the case is recorded and average time to get to judgement is recorded. This will be used in future scheduling of cases for that judge.

This system has several advantages. It records the performance of the judge, the precedents used in the case, the precedents that this case sets and also whether the plaintiff has decided to go in for an appeal.

Over a period of time, the appeals court process can simply look over the salient points of the judgements and choose to hear arguments based only on new evidence or ignored evidence or if the judgement appears to have fundamental flaws.

Step4: The digitizing, and subsequent recording of information has to be done by a professional services firm with liabilities that are market driven (Any evidence of collusion between the firm's officials and the judge would be reflected by a drop in share prices and punitive fines by the industry)

Step5: Over a period of time, we build up repositories of information that reflect the performance of the judge, the police officials who built the case and the prosecutor who made the case. It becomes a tool for judging promotions, appointments to specific cases, postings etc. In other words, we now have a system that can hold people accountable for their performance and reward the ones who are truly outstanding and fix lapses to account for the laggards.

Step6: We can mine the case to see how the legal and law enforcement system needs to be strengthened (essentially perform data mining on data to make the system efficient with each new case)

Processes and technology combine to remove much of the inefficiency of the system. The profession starts to gravitate more towards the effectiveness of the parties involved rather than the paperwork. And any system that rewards efficiency, effectiveness , results and is seen to be accountable naturally attracts the bright and the talented to join the stream.

Sounds a lot like a pipe dream. But who knows, if you don't dream, you would never build anything.

Thursday, January 12, 2006

Y!

Y!

Saturday, January 07, 2006

The judiciary

They say (don't ask me who) that a strong judiciary is a cornerstone of a democratic society. Mostly they are talking about the need for an independent judiciary that is free from political influence and is not pressurized by other elements of society. They however fail to see that an independent and impartial judiciary can also be mindblowingly ineffective, leaving a corner stone of our cherished democratic society a little loose, if not shaky. Putting someone in jail is considered a deterrent. It is something to be feared, something that shames a person, and it is something that the British rulers used effectively against Indians, until a certain person named Gandhi came along. Under his leadership, Indians successfully executed "Jail Bharo Andolan" or submitted to mass imprisonment, rendering the threat of jailing someone largely ineffective. For the last 50 years, a similar movement has rendered the Indian judiciary ineffective to the point of being non-existent. I refer to the mass backlog in Indian courts. Court cases drag on for years, preventing newer and more heinous crimes from being prosecuted. Almost anyone who has to deal with Indian judiciary knows one golden fact. Justice will be delayed no matter what. This has allowed cops to file cases that have no chance of being held up in court (They don't care, because their promotions or careers will not be impacted by the case that anyway won't come up for years). We are told that the wheels of justice turn slowly. So slow does it turn that someone walking on that wheel would never notice.

The numerous delays in court cases also causes huge national losses. Banks go to court to recover losses that 25 years later represent losses that can never be recovered , given the amount of time and energy put into those cases. Criminals roam free, largely free to eliminate witnesses or other pesky individuals who might show up on the day of reckoning. Govt. Departments file cases against other govt. Departments sometimes to settle inter-personal rivalries. Witness, facts, memories, enthusiasm all rot waiting for the day when cases are called out finally. And then comes the farce with witnesses turning hostile, and the case is dropped, for "lack of evidence".

In any professionally run company, if there are large backlogs, management won't just sit on it. They will institute measures to fix the problems or be thrown out by shareholders. Yet, in India, the shareholders get raped on a daily basis and there is not much they can do about it because the independent judiciary cannot be bothered by the people's representatives, because the political class, across the board benefits from the delays in justice.

Enough of carping. New management is in town (I will either wake up at this point, or realize that it is time to go to bed). The problem needs to be addressed. Large backlogs can be handled in a few ways.

1> Increase total working time
2> Reduce valid work to be processed.

Methinks we can do both.
1> All cases involving different govt. Departments should go to arbitration. The court system was designed to provide justice to a suffering population and not designed as a way to paralyze the working of the govt. The decision of the arbitrator would be binding on both parties.

2> All cases that are non-criminal in nature and do not involve financial amounts above a certain value should be shoved off to small claims court where the decision is binding on all parties

3> Today, the wheels of justice turn from 10-12 and 1-4. Hardly an advertisement for a fast developing nation. For a nation that is pretty much the backoffice of the world, and runs 24*7, the justice system works less than 3 hours a day on providing justice to the "masses". I propose a new slogan for the new 21st century India. "Justice 24*7. The wheels of justice never stop turning". In other words, we run 3 shifts in our courtrooms, many of which will be fully automated to cut down on the administrative aspects of the work (video terminals that bring up the case with the synopsis when they log in, auto transcription of the court record, automatic registration of the judge's attendance as well as that of the court officials). Judge records, including linking of how well a judge's decisions stood up in higher courts would form the basis for promotion. The entire court system consumes too much paper and uses the paper as an excuse to delay justice to millions across the land. Converting the system to run 24*7 in a paperless environment would provide better accountability as well as shore up that vital cog that keeps the democratic engine relevant to society.